FAQ

Legal Notice

Last updated: September 10, 2026

1. Website Operator

This website is operated by NOVATRIXIA.

Business Address: 24-26 Maddox St, London W1S 1QH, United Kingdom

Email : contact@novatrixia.shop

Phone: +44 78 8012 7164

2. Website Purpose

NOVATRIXA operates this website as an online retail store where customers can browse and purchase products online.

3. Website Content

We make reasonable efforts to ensure that information published on our website is accurate and up to date. However, product information, images, specifications, availability, prices, and other content may occasionally change.

Website content is protected by applicable intellectual property laws. Unauthorised copying, reproduction, or use is not permitted.

4. Orders and Purchases

Purchases made through our website are subject to our Terms of Service, Shipping Policy, and Return & Refund Policy.

Prices, delivery charges, payment options, and other applicable purchase information will be presented during the ordering process.

5. Privacy

Personal information is handled in accordance with our Privacy Policy. We take reasonable measures to protect customer information and use it only for legitimate business and legal purposes.

6. External Links

Our website may contain links to external websites operated by third parties. NOVATRIXIA does not control those websites and is not responsible for their content, availability, or privacy practices.

7. Consumer Rights

Nothing in this Legal Notice, our Terms, or our policies is intended to exclude or restrict statutory consumer rights that cannot legally be excluded or restricted.